Refund

Posted in: Newspaper
Post count: 11
Minikal
#341343
Apr 15, 2020 at 11:42 pm

Hello,

Is it possible to have a redund ? The theme is too much complicate for me ! Sorry but i do all my homepage, after that i just change the logo on Tagdiv and all my page was delete. So so boring.

Post count: 35449
Calin
#341402
Apr 16, 2020 at 9:58 am

Hi,

We are sorry for the inconvenience!
You can request a refund here – https://themeforest.net/refund_requests/new and we wll approve it as soon as possible.

Thanks

Post count: 11
Minikal
#341445
Apr 16, 2020 at 1:00 pm

If i create a new site (i want to change my niche), can i use the purchase code on my new domain ? I want to delete the theme on my actual website and use it on the new with the same purchase code, it will be working ? Thanks

Post count: 35449
Calin
#341466
Apr 16, 2020 at 2:43 pm

Hi,

If you do not ask for a refund for that licence key, you can still use it.
You can use a licence key for one single product, but if you want to move the Newspaper theme to another website, you’ll need to reset the licence key from that website http://prntscr.com/ouwxxd and remove the theme, in this way thy licence will be available for the new website.
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Happy Easter!

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