refund on suport

Posted in: Newsmag
Post count: 34

I ordered a license so we could have 3 sites using your theme and all I got was support no license

Post count: 9544

You download the license from your account where you purchased the theme.

Post count: 35449

Hi winipnews, it is possible that instead of buying a new license, the support for an already existing license has been extended.
Please contact us by email at contact@tagdiv.com and provide us with the current licenses and we will check and inform you what can be done next in this situation.
Thank you!

Post count: 34

I clicked on and followed the prompts for a new license so we can have all our sites covered receipt says I bought a license and all we got was more support

Post count: 35449

Hi,
I understand you and the problem, but please also understand that this is not caused by us. Please contact us by email and provide the license for which the support has been extended in order to check it with the envato team and see if it is possible to solve it and offer you a refund.
Thank you for your understanding!

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