Posted in: Newspaper
Post count: 93
Feb 20, 2020 at 2:38 pm
Hi,
I just made a mistake and purchased the newspaper theme that I already purchased a while back.
Please can you cancel the purchase and reverse the payment.
What I wanted to do was simply renew support for 6 months not purchase the item again. How do I do this please?
Post count: 35449
Feb 21, 2020 at 9:10 am
Hi,
We will be able to provide a refund if you make a request -> here:https://themeforest.net/refund_requests/new
You can extend the support on the item key using this guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support.
Hope this will help you!
Thanks.
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