ERROR :: To use a license key on a different domain, you can unassign it from the list anytime after 2023-08-27 15:50:15 UTC + 02:00.
If you encounter issues, please get in touch with us at contact@tagdiv.com.
Hello!
You can use a license key for one single product(website). If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
Thank you!
Its not working please remove all domain key. i need a fresh license key.
please reset all
Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Thank you!
how many domain use in one key ?
Hello!
You can use a license key for one single product(website/domain).
Thank you!
Hello Bettina, I hope everything is well with you.
I am facing a rather delicate problem and would greatly appreciate your help. I was looking for information in our forum on how to reset the key for my theme. Unfortunately, it seems that my Serial Key was stolen, and an ill-intentioned individual has been adding various domains using it improperly. It’s quite frustrating since my website should only use this key for two domains, and as you can see in the image, there are several unfamiliar domains that don’t belong to me.
I feel a great need to resolve this situation as it is crucial for the integrity and security of my website. I am relying on your expertise and caring attention to assist me in this process.
I sincerely appreciate your cooperation and eagerly await your response. Once again, thank you for your attention and for being available to help.
Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Thank you!
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Thank you very much for responding, Bettina. I did exactly as you said, sent the email, and I’m awaiting a response. Thank you so much.
Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Please Remove all domain key
need a fresh key for multiple website
Dear Bettina,
I hope this message finds you well. I wanted to discuss whether I should open a new topic, which essentially mirrors the one initiated by Sk Ikbal. I’ve even sent you an email containing the information you requested in your previous response to me.
Alternatively, should I leave things as they are? I’ve already forwarded the email to you, providing all the necessary details as requested. Please assist me in resolving this matter; I’m genuinely concerned about individuals utilizing my access without permission.
Best regards,
Júnior, Francisco
Hello!
Yes, we can discuss via email.
Thank you!
