Hi,
since the latest update, I got, on every page, your ad Bespoke Web Development & Design Services.
I am not interested in watching that since I have bought the license. How can I easily remove this, yours, advert?
Thanks.
Hello,
You might have noticed the banners in our theme recently, so we wanted to take a moment to address them. Of course, we are aware of your worries regarding these banners. Nonetheless, we wanted to clarify that these banners’ purpose is to assist clients who might need the services advertised there.
The banners highlight essential information, such as new features or services, discounts, or special offers that might interest you and our clients. Several of our clients have sent us great comments after using these banners, and we hope you will also find them beneficial.
Please don’t hesitate to contact us with any queries or problems about these banners or any other theme element.
Thank you!
Hi Anamaria,
I asked you nicely how to remove your unwanted and without permission ad. You did not answer me at all, but you wrote that someone said it’s good. I don’t find it acceptable to give me someone’s personal opinion and escape to answer my question.
You do not have the right to interfere with every page of my website.
So, how to remove this unwanted, advert?
Thanks.
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This reply was modified 3 years by
hellocharlie.
Hi hellocharlie,
For the moment there is no option to remove the banners, most likely one will be added in future updates of the theme.
For the moment the only way to remove it is from the theme and plugins files, if you really need to remove it, please contact us via email at contact@tagdiv.come and please provide temporary wp-admin access so we can login and safety remove the banners from the code.
Thank you for your understanding and sorry for all inconvenience that you have with those banners.
Hi Calin,
thank you for your offer. We are now one step closer to resolving this issue.
Unfortunately, I can not give you any admin access since I do not trust anyone for this kind of access.
What you can do, is give me instructions on where to remove the code.
Thanks.
Mediax, I completely agree.
The theme is working great and for years I was leaving them advice to focus on mobile versions but they just keep focusing on desktop versions.
While I am a very satisfied customer, I do not approve of messing with my website without my explicit approval. This is mine and there is no right for them to decide if should I watch, every day, all day, their massive ads.
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This reply was modified 3 years by
hellocharlie.
To be sure that we are referring to the same problem, please provide a screenshot with the banners (they should be small and only in certain places).
In this case, I will tell you the places where the banners are located in the code so that you can comment/delete them
– wp-content/plugins/td-composer/legacy/common/wp_booster/td_js.php comment the code from function td_js_msg_3 – https://i.imgur.com/iEQVVzq.png
– wp-content/plugins/td-cloud-library/td-cloud-library.php comment the code inside the if – https://i.imgur.com/UWHUsZ7.png
– wp-content/plugins/td-subscription/includes/admin/templates/tds-settings-header.php comment the code – https://i.imgur.com/AHVx9Km.png
– wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/panel/panel_core/td_panel_core.php comment this code – https://i.imgur.com/DKYmtni.png
– wp-content/themes/Newspaper/includes/wp-booster/wp-admin/tagdiv-view-header.php comment this code – https://i.imgur.com/7fHmBYv.png
I hope this will help you!
This is outrageous!
I paid for the template, and I still get ads that my authors from mobile devices can’t work!
I ask the developers to remove this banner and not to do such things anymore!
I understand if you were giving away your template for free and put your banners everywhere, and we bought it!
If I want to support you I myself want to turn on this banner, but there should be a button to turn it on and off!
I’m waiting for feedback!
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Hi,
The option to turn them off (the ads )can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png
Thank you!