Remove Shadow between header and content section?

Posted in: Newspaper
Post count: 11

I’m been searching and trying different things and nothing I do turns off the shadow between the header and the content. Where is this controlled?

image

Post count: 27744

Hello,

Please edit header with tagDiv Composer, select the zone on the header menu, and in the General tab is the option Shadow, please set the value to 0 => https://www.screencast.com/t/XgYQNKEOSnCi

Hope this helps you!

Thank you!

Post count: 11

Nothing I do get’s rid of the shadow on mobile.

https://imgur.com/a/vQurqPX

Post count: 27744

Hello,

You need to do the same for mobile https://www.screencast.com/t/pMWkyvRpp

Thank you!

Post count: 11

I tried that too but it is still showing up.

https://imgur.com/a/RjjYSAP

Post count: 21065

Hello!

Set all values from Shadow to 0 an it should work well from desktop and mobile viewport.

Let me know the results!

Thank you!

Post count: 11

I’ve done that and it still shows up.

https://imgur.com/a/AB380eq

Can I just use some custom css to turn it off everywhere possibly?

Post count: 18283

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Post count: 13

Was there ever a resolution to this? I am getting the same issue.

Post count: 21065

Hello @podcastmovement!

If you want, we can take a look in your case also. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, more information about your issue, screenshots or videos, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Post count: 6

Hi Bettina,

I also have the same issue having followed all the instructions

https://golfquotes.co.uk/wp-content/uploads/2021/10/shadow.png

Is there a fix available, or do I also have to email you separately as above?

I’m using a cloud template header.

Many thanks

Neil

Post count: 21065

Hello Neil!

Please check if there is no shadow in the content zone also. If you verified everywhere, then please contact us via email with the admin credentials and we will let you know from where this shadow is displaying there.

Thank you!

Post count: 6

Thanks Bettina,

Yes, I’d set the shadow to zero in the content area also and still it is there 🙁

I’ll email the admin credentials to you now.

Many thanks

Neil

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