This morning we updated the theme to Newspaper 12.6.4
After the machine finished automatically updating the plugins, the screen asked to register the theme since it was “not registered” (yet it had already been registered in the past).
However, we tracked down the serial number and re-recorded the theme successfully.
Although everything “seemed” to be fine, the child theme appears completely devastated: post aside, it seems that all the sections have returned to default (even the image boxes have the original placeholder).
We deleted and reinstalled Composer, cleared the cache, switched between parent and child themes, disabled all the plugins and re-activated them one by one… but no results. Now we are trying to go back to a previous backup.
What is going on???
Hi,
The settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/ before the update
Also, maybe you need to update the child theme because there may be differences.
Thank you!
Hi Anamaria,
thanks for the feedback and information, it seems to work that way! đ
Hi,
I’m glad that is resolved.
Have a great day!
