After I’ve updated Newsmag to version 4.0 and visual Composer to 5.2, I found that Responsive options in Visual Composer (from the pencil above each column) is not working anymore. I tried to make some column to hide on mobile device and show only PC but the result is it shows on every device regardless the size of the screen. Please check if this is a bug. If it’s not a bug, please let me know how to fix this problem or what cause this problem.
Thank you.
Hi,
I have just tested the responsive options and they seem to work fine on our end.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello, I’m having the exact same problem and to make sure it’s not caused by other plugins or custom code I created a fresh WordPress installation on https://update.rahetbally.com/ and installed ONLY Newsmag & the attached version of Visual Composer (I even deleted Jetpack and other default plugins) and yet it doesn’t work.
The page at https://update.rahetbally.com/test/ is supposed to have two columns “Desktop”: should be visible on lg,md,sm and “Mobile”: should be visible on “xs” only. But you can see clearly that none of the classes (vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs) are added to the columns.
Here’s the backend code for /test:
[vc_row][vc_column width="1/3"][/vc_column][vc_column width="1/3" offset="vc_hidden-xs"][vc_custom_heading text="Desktop"][/vc_column][vc_column width="1/3"][/vc_column][/vc_row][vc_row][vc_column width="1/3"][/vc_column][vc_column width="1/3" offset="vc_hidden-lg vc_hidden-md vc_hidden-sm"][vc_custom_heading text="Mobile"][/vc_column][vc_column width="1/3"][/vc_column][/vc_row]
You can see that the ‘vc_hidden’ classes are ignored in the generated HTML:
<div class=”vc_row td_uid_2_59889dbb6feb4_rand wpb_row td-pb-row”><div class=”vc_column td_uid_3_59889dbb6ffe4_rand wpb_column vc_column_container td-pb-span4″><div class=”wpb_wrapper”></div></div><div class=”vc_column td_uid_4_59889dbb7009e_rand wpb_column vc_column_container td-pb-span4″><div class=”wpb_wrapper”><h2 style=”text-align: left;font-family:Abril Fatface;font-weight:400;font-style:normal” class=”vc_custom_heading”>Desktop</h2></div></div><div class=”vc_column td_uid_5_59889dbb705e4_rand wpb_column vc_column_container td-pb-span4″><div class=”wpb_wrapper”></div></div></div>
Thank you,
ME THE SAME!
PLEASE HELP!
Hello all,
If you have re-installed the theme via FTP way and if the problem is still there after this, please send us an email at contact@tagdiv.com with your credentials so I will be able to take a closer look and it and also, so I will be able to provide a more accurate response.
Thanks for your understanding!
Turns out all I had to do was disable TD Composer 🙂 They should’ve added a warning when both plugins are active.
Yes ! Likely good idea to popup a banner notice, in admin specifying that TDC and VC should not both be active!
