Hello, we have a major problem with rev_slider. We do not use revolution slider, but installed it recently to test a feature.
https://app.screencast.com/PUgIxqXYCz4Ik
In this screenshot, taken after we removed Revolution Slider, there is a blank space called ‘rev_slider’ on all our pages. TagDiv freezes when coming into this page, and nothing can be done to get it unstuck.
Is there a way we may manually remove the rev_slider code?
Hello @jolie!
Activate the plugin, delete the element and see the changes.
Also, you can edit the page with the Gutenberg and delete the element from the code.
Do you have the version 5? https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Thank you!
Hi Bettina,
Thank you for your prompt reply. We activated the plugin (updated to the latest version of Revolution Slider), but the error and freezing behavior is still there.
https://app.screencast.com/pcK39rskkeZA4
The “rev_slider” section cannot be deleted or even clicked on. We noticed that it’s located above the “featured image” of the post, and we are unable to delete it from Gutenberg. Do you know where we might be able to delete it?
Thank you for any help you can offer
Edit: I should mention this is on the Content (single post) template, and affects all of our single post content display.
Hello @jolie!
We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– provide more information (screenshots/video) about your issue
– a link to this topic in order to identify you
Thank you!
Hello,
Thanks so much for this, an email has been sent!
I can’t add a new topic and I have serious problems with the Newspaper not working properly. Look here:
