Users can’t leave reviews if the product is from external link, it doesn’t give them an option to leave reviews on the site. And when the product is sold by me then only the submit review option is there.
Is this something from WooCommerce or there is anything i can do to fix this?
Please help, i want users to submit their reviews for products not sold on our website directly.
Also reviews are enabled, see screen shot
Thank you.
I also got that enabled in WooCommerce settings, see below.
And my website is http://tech-diggers.com/shop
Hi,
Are you using Disqus plugin? If you are using the Disqus plugin the issue is that disqus disables reviews on product page created by woocommerce, it disables wordpress comments. Please check if you use thsi plugin to disable it and try to see if the issue is still there and if you are not using it then check to se if your wordpress comments are enabled.If you are using Disqus please place the following code into the disqus.php, line 151 (this file is in the root of the plugin’s directory):
//Prevent Disqus from blocking the WooCommerce Review form on product pages.
if ( ‘product’ == get_post_type() ) { return false; }
hope that works.
I tried putting in the code, it didn’t work. I swtiched my plugin system from disqus to livefyre and now livefyre comments show on the review page but not original commenting system from the theme.
Hi,
Please make sure you have added this code:
//Prevent Disqus from blocking the WooCommerce Review form on product pages.
if ( 'product' == get_post_type() ) { return false; }like here: http://screencast.com/t/cPJ542eC8cKr
In the previous message I haven’t formatted correctly the code so paste again the code provided, should work.
Thanks
This actually worked, awesome support. Thank you so much..
