Save Settings does not work. Progress indicator just keeps spinning.

Posted in: Newspaper
Post count: 5

Trying to remove the logos and when I click on save settings, the progress indicator just keeps spinning. I have disabled all plugins except the tagdiv ones and the issue persists.

Post count: 5

I have also cleared the cache in the browser and I still have the same issue.

Post count: 5

Not working in Safari either.

Post count: 5

No changes I make will save.

Post count: 27744

Hello,

Please check this topic with the same issue https://forum.tagdiv.com/topic/cant-save-settings-in-theme-panel-3/

Let me know the results!

Thank you!

Post count: 5

I have tried just about everything I can find on this forum. I don’t see the error you are talking about, but I also do know how to get to the ajax error that you are talking about either. There are no security plugins, all ip addresses have been whitelisted and my host says that there is no security features blocking it.

Post count: 27744

Hello,

We’ll like to investigate it, for this please make a full backup, and contact us at contact@tagdiv.com, include wp-admin and Cpanel access, also add the link of this topic in the email to can identify you.
Also, please check if you don’t have object cache on the host or a plugin that include object cache.

Thank you!

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