Hello, we have a template purchased Newspaper on mivemi.cz, I click on the search icon, then the search field, it disappears and I can’t click on anything else on the website.
The same on mobile. A few people looked at it, but no one knows what to do with it…
I deleted and put back css, head, body and nothing helped, so there is no error there. Then I disabled plugins and disabling the tagdiv plugin helped, but then again all the edits from the logo to every text that I made disappeared.
Does anyone know what to do with this, please?
I don’t know how to code, so I’ll write something for beginners. Thank you all
Hi,
First, please make sure that the theme plugins have not been modified. To do this, go to Plugins and delete all currently enabled TagDiv plugins. Then go to Newspaper → Plugins and reinstall the plugins you just removed. This will ensure you are using the correct versions and that no changes have been made to them.
Next, test the website using only the TagDiv plugins to see if the issue persists. In some cases, another plugin may be interfering with the theme.
If the problem still occurs, please contact us via email at contact@tagdiv.com and provide access to your wp-admin as well as cPanel or FTP. We will check the issue as soon as possible.
Thank you!
Hi, i send you email. Thank you
