Search Function Not Working

Posted in: Newsmag
Post count: 7

Hello,

I am using Newsmag for a while. After latest wordpress update, search button is not working properly.

So, I am in neep of help.

Thanks in advance!

Post count: 6535

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

I hope this helps.
Thanks!

Post count: 7

Thanks for your reply! However, still not working šŸ™

I found out that the search function is working fine with firefox and ie but having problem with chrome

Post count: 6535

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Post count: 7

http://www.saklikumanda.com/

thanks! šŸ™‚

Post count: 6535

Hi

I’ve checked your site and the search works fine: http://screencast.com/t/29iy5pbGihttp://screencast.com/t/6BCpmtjr
If you still have this isseu please provide more details about it so we can duplicate the situation on our side and get back to you with a more accurate answer.

Thanks!

Post count: 23

VC update to 4.12..

Post count: 6535

Hi

Current version of Visual Composer included in theme’s path is V 4.11.2 We will test the new version and if the results will be positive V 4.12 will be included in theme’s path.

Thanks!

Post count: 7

I noticed something strange. If I stay logged in to wp admin panel, it is not working. However when I log out, it is fine.

I am so confused šŸ™

Post count: 6535

Hi

Please provide more specif detail about your issue as I am not very sure what you mean.
Thanks!

Post count: 7

When I am logged in to WordPress Admin, I do search and it is not working.

When I logged out of WP, (like a normal visitor to read the page) and do the search, it is working.

Post count: 6535

Hi

I am not sure why this happens on your site as we didn’t got a similar report before. Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Post count: 7

Done that.

Thanks!

Viewing 13 posts - 1 through 13 (of 13 total)
The forum ‘Newsmag’ is closed to new topics and replies.