Hi there,
I have mutliple licence keys and I’ve added them to my TagDiv account but currently when I try and assign the extra licence to a site, it doesn’t seem to have any licences available.
I tried sending an email to contact@tagdiv.com to get some support on the issue but never got a response.
Is there someone here who can help me with my issue?
Hello,
Thank you for contacting us. If you contacted us via email, please be assured that we will respond there. We apologize for the delay in our response; Friday was St. Mary, a public holiday, and our office was closed.
Thank you for your patience!
I sent the email last month! I got an automated reply at the time but nothing since…
Hi,
Could you please send a new one and also please let me know the email or subject email so I cna search for it.
Thank you!
The initial email ticket was entitled “Licence Key not working” sent on the 15th July.
I’ve just responded to the email ticket with a new response and have an automated response to that. Please let me know what else you need from me.
Thanks!
Hi,
Thanks, we managed to find it! You should now have a reply via email from us!
Thank you!
Yes, brilliant. All my problems resolved. Thanks!
