Select files button doesn't work at Upload media

Posted in: Newspaper
Post count: 8
Sergbe
#160822
Mar 2, 2017 at 11:59 pm

Hi TagDiv,
I got very strange bug on a simple thing. If I try to load a new media (image file) to the library, “Select files” button doesn’t work at all and no folder is opened.
I can add new media only by dropping file to the library.
Please say how to fix it.

Post count: 23312
Catalin
#160890
Mar 3, 2017 at 10:55 am

Hello Sergbe,

Please ensure that your system status is configured according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot loaded the images. Also, please check your server permission to be enabled.

Thanks for your understanding!

Post count: 8
Sergbe
#161456
Mar 7, 2017 at 12:12 pm

All my other websites WP Admin panel works fine, except yours.
This issue most probably on your side. When hover mouse over “Select files” button on Media menu of WP Admin Panel, I can see the link address on the browser below
http://arendodatel.pro/wp-admin/upload.php#
and button doesnot work.

If check the code:
Select files

Post count: 23312
Catalin
#161482
Mar 7, 2017 at 3:37 pm

Hello Sergbe,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide the link to this topic so we can quickly identify you.

Thanks for your understanding!

Post count: 8
Sergbe
#161487
Mar 7, 2017 at 4:26 pm

Resolved by trying this issue in Edge browser instead of Chrome. In Edge works fine.

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