Hello,
I can not select an existing sidebar in the Theme panel in the Categories menu, for example.
What can be the cause. I use the Dynamic Widgets plugin
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also make sure you increase your memory allocation according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Thanks for your answer!
I disabled all plugins, changed the settings of the guide into the htaccess and the wp-config, activated the parent theme and deleted the cookies.
Since I also use the plugin content aware sidebars, I can only choose from newspaper default and the Footer widgets, but also that can not.
Hello Marcus_S,
The theme should have to work as expected without any additional untested plugins and customizations. Try to make a new clean install from scratch via FTP and use only our recommended plugins, clear all your caches and check the results. After this, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.
Thanks for the message!
Hello,
Did you receive my email?
Hi,
Please check your email again, you have been provided an answer related to your problem
– https://www.screencast.com/t/XMBv5xwC8Zu
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Thank you for understanding!
