Hi,
I experienced a ‘critial error’ so I was not able to enter the backend. My hoster did a ‘reset’ of the database so access was possible. All postings, comments etc. are still there but the theme settings were obviously gone (no logos, no ads etc.) – instead social media logos were there, tags and author are shown in article view (which was deactivated before).
Is there an explanation for this? Where are the settings stored – database? Can I restore settings or are they lost?
Thanks
Petra
Hi Petra,
The theme settings are saved in database and if the theme was used on the restore backup, then the database should contain the theme settings, just make sure that the theme plugins are also installed, for example tagDiv Composer, if you are using classic templates, then you’ll also need the tagDiv Standard pack plugins and for cloud templates the tagDiv Cloud Library, all those plugins can be installed from Newspaper > plugins.
Thank you!
Thanks Calin. According to hoster the critical error was caused by the TagDiv Composer so they had to deactivate it. After update, reinstall and activation I experience the mentioned trouble regarding the presets.
Where can I find tagDiv Standard pack plugins and tagdiv Cloud Library? In the plugin section there is just Composer, Social Counter, Newsletter etc.
I use Newsmag – maybe different from Newspaper?
Thanks
Petra
Hi Odufroehliche,
Indeed, the mentioned plugins are from Newspaper (your account license is from Newspaper and that I suppose that it is about the Newspaper).
For Newsmag theme all you need is the tagDiv Composer, if this plugin is enabled what you also can check the theme panel backups – https://i.imgur.com/ImukVN8.png
Thank you!
