Settings "Offset posts" in "Posts Loop" is not working.

Posted in: Newspaper
Post count: 48
Roman
#496776
Jan 3, 2024 at 1:42 pm

Hi.

Second “loop post” on the page https://gif2you.com/love-you/ have “Offset posts” equal 2, but actually shows from zero. Clearing browser cache and cdn does not help.

Please help me. Thank you.

Post count: 21065
Bettina
#496778
Jan 3, 2024 at 2:08 pm

Hello @Roman!

Please make sure you have the latest update of the theme and plugins. Let the offset field empty and not 0 like this: https://app.screencast.com/COeQAPSXcEHs0

Thank you!

Post count: 48
Roman
#496795
Jan 3, 2024 at 3:39 pm

Thank you for answer.
As I reported earlier, the offset field is worth 2. I have on the page 2 loop posts.
1 Loop post – Offset posts: empty
2 Loop post – Offset posts: 2

But they look the same after posting.

I have the latest update of the theme and plugins.

Thank you.

Post count: 21065
Bettina
#496802
Jan 3, 2024 at 4:11 pm

Hello @roman!

I’ve tested and for me it works as it should in the latest update.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Hope that helps you!

Thank you!

Post count: 48
Roman
#496812
Jan 3, 2024 at 4:52 pm

Hello Bettina!

Thanks for the answer. I did as you recommended. The result is the same.

Thank you!

Post count: 21065
Bettina
#496850
Jan 4, 2024 at 8:38 am

Hello @roman!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 48
Roman
#496857
Jan 4, 2024 at 8:53 am

Hi

Sent the data.

Thank you.

Post count: 21065
Bettina
#496866
Jan 4, 2024 at 9:24 am

Hello @roman!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

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