Hello, I’ve looked through the documentation and can’t find answers for the following issues. Could you please help me?
1. Post author does not accurately reflect who the post author is on the post or the author’s author page, but the post does link to the correct author. How can this be resolved?
2. Author social media links do not show up on the author’s profile. How can this be resolved?
3. Category pages shows categories unassociated with the category page. How can this be limited to only the category or categories (parent and children) of the page?
4. How do you change the selection background and text color? The following code, which works on almost every site, doesn’t work:
:selection {
color: #D6AD0B;
background: #000;
}
5. How can we make videos (YouTube, etc…) bigger so they automatically take up the same amount of horizontal space as the post text body content?
6. How do we add an underline to our hyperlinks within the post content?
7. How can we get the main navigation to stay centered? (it keeps right adjusting)
8. How can we remove the RETURN TO TOP icon on the bottom right of the screen?
9. Is there any way to eliminate the loading box cube icon and just have the pagination show the next set of items? If so, how?
We’d need to share our website, if needed by your team, in a private reply. How can I do that? Should I email it to your contact email address and include the link to this request?
Thank you.
Also, how do I remove the page title and breadcrumbs from PAGES? I tried the tagdiv editor, but it doesn’t work. Thank you.
Also, I noticed that the images take a moment to appear – not like they’re loading, it’s synchronized like it’s a feautre. Is there a way to just have them load without this delay? Thank you.
Also, how can we change the font of the large first letter on the blog posts? Thank you.
Hello,
Please let me know what prebuilt website do you have installed.
2. To set the social links for the author, you need to edit the profile from Users => https://i.imgur.com/E7ILNl5.png -> https://i.imgur.com/Cewa9NO.png
5. You need to choose a Single Post Template https://cloud.tagdiv.com/#/load/Single as you want.
6. For hyperlink underline please check this topic -> https://forum.tagdiv.com/topic/hyperlink-format/
8. To remove back to the top, please go in Theme Panel -> Template Settings -> ToTop button => https://i.imgur.com/31HFv5Z.png, but if you use mobile theme plugin, then you need to hide or remove it from the theme files => https://forum.tagdiv.com/topic/back-to-top-3/
9. Unfortunately, you can’t remove that effect to loading.
11. Please try to deactivate the lazy load: https://forum.tagdiv.com/loading-image-effects/ and see the results!
12. If you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI
For 1,3,4, 7 and 10 please provide a video or some screenshots and more details with your settings.
Thank you!
Hi Anamaria,
Thank you for your comments. Please see my responses (with screenshots) below:
1. Post author does not accurately reflect who the post author is on the post or the author’s author page, but the post does link to the correct author. How can this be resolved?
1. Please see screenshots (note) we added the red boxes to conceal our site’s identity) –
1. This is what the author say on the live page for this post: http://paste.pics/E0W9P
2. This is what the author SHOULD say for this post: http://paste.pics/E0WAX
3. EVERY post shows the wrong author on the live version. However, clicking the WRONG author’s name from the live page takes you to the correct author’s page on the site.
2. Author social media links do not show up on the author’s profile. How can this be resolved?
1. Please see screenshot –
1. This is the author page with the author social link element: http://paste.pics/E0WCY
2. This user has a link assigned to the instagram, facebook, linkedin, and twitter parts of their account but they don’t show up on here. How can this be resolved?
3. How do you change the selection background and text color? The following code, which works on almost every site, doesn’t work:
1. Please see screenshots –
1. Normal text (not selected): http://paste.pics/E0W6B
2. Selected text (by clicking on mouse and dragging cursor over): http://paste.pics/E0W6S
4. How can we make videos (YouTube, etc…) bigger so they automatically take up the same amount of horizontal space as the post text body content?
5. How do we add an underline to our hyperlinks within the post content?
1. This is a pre-made tagdiv template (City on Newspaper theme) and it’s not working . CSS is giving an error – please see screenshot: http://paste.pics/E0W54
Thank you.
NOTE: the above was in outline form (that’s why the numbers repeat). However, the editor removed the outline formatting.
Hello,
1. Normally, the author who made the post must appear in both the frontend and the backend. Did you use any plugins for authors?
2. Also, the social links should work, as I said above.
3. Unfortunately, I don’t know what element is, please let me know what element is to be able to provide a solution.
4. If your video is embedded you can set the width and height https://thinkbigfish.com/adding-responsive-video-wordpress/
5. The code maybe not apply if you have a Single Post template from Cloud Library, and you can edit it with tagDiv Composer.
If you want you can contact us via email at contact@tagdiv.com, and provide there the link to your website to be able to test, also, the wp-admin access.
Please make a full backup to all files and databases.
Thank you!
One thing I didn’t request in the email:
3. How do you change the selection background and text color? The following code, which works on almost every site, doesn’t work:
1. Please see screenshots –
2. Normal text (not selected): http://paste.pics/E0W6B
3. Selected text (by clicking on mouse and dragging cursor over): http://paste.pics/E0W6S