Sharing button design lost in firefox

Posted in: Newspaper
Post count: 58

Hi,

I have updated to the latest version of the theme. But now the sharing buttons images are not proper in the posts.
It works fine in chrome. but not in firefox. i have not tested it in other browsers yet.

http://www.screencast.com/t/nXYctz4XAS

Post count: 23312

Hello svharishtech,

This problem seems happens due to a memory cache. Try to clear all of these, purge all CDN files if you are using something like this, clear browser caches and check the results. Make sure that your theme has been installed via FTP way and if you are using some untested plugins which can interact with them core files, try to remove all of these.

Hope this helps!

Thanks for the message!

Post count: 54

I have the same problem in https://herencia.net and https://wpdirecto.com. I use w3 total cache and I removed all cache and the problem don’t solve.

Post count: 20685

@dcarrero First please deactivate the child theme you are using as a test. Switch to the main theme. Clear all installed caches and CDN if used. Check the results after trying this.

Post count: 54

Ok but I don’t like lost my custom settins.

Post count: 54

I did but the problem don’t solve.

Post count: 58

Hi,

Purged and CDN and cache. But the issue still remains.
The button appears fine on Chrome. But no on firefox and safari.

Post count: 20685

@svharishtech They seem to be displayed properly on Firefox at the moment
https://www.screencast.com/t/3yk41ktK7Pjm
https://www.screencast.com/t/uHmGuzSI


@dcarrero
On this website there is no issue anymore
https://www.screencast.com/t/9uYNq7jsywj
On the other website there are still styles missing, the socials are missing the theme design, it is not applied. Please try again, clear all caches and clear CDN files. It is most likely a caching issue.

Post count: 69

Same issue here, reinstalled template, cleared all caches, no cdn os used, disabled cache and the issue persists.

Post count: 54

Me too, I can’t fix the problem in https://herencia.net

Post count: 20685

@dcarrero There is no more problem from what I can see at the moment
https://www.screencast.com/t/VurhWq6vcr
Remember to clear your browser cache as well.


@jakobe75
There is no issue in the theme regarding the social sharing icons. All the problems encountered by users so far have been caused by some form of caching. We did not make any fixes, there is no need for that. So far all the problems have been solved. If you could provide a link to your website we will try to identify why this is happening for you.

Thanks

Post count: 54

Yes, now It’s ok but I didn’t do anything 🙁

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