Shortcode Not Displaying Correctly

Hi, every time I update the theme using the wordpress admin portal the shortcodes don’t display correctly and you see the actual shortcode on the end user site. I was able to manually update the theme, which helped resolve that issue. However, I’m having the following issues now:

1. The widgets under Appearance–>Widgets in the admin panel aren’t showing up
Screenshot: https://ibb.co/WxhzKC0

2. One of the shortcodes (that I’ve noticed) has remained. This is on the homepage sidebar area.
Screenshot: https://ibb.co/SJGZHY0
The code showing is:
[td_block_social_counter custom_title=”Stay Connected” facebook=”fugitivewatchtv” youtube=”FugitiveWatch” style=”style4 td-social-colored” f_header_font_transform=”uppercase” twitter=”fugitivewatch” instagram=”fugitivewatch” open_in_new_window=”y” block_template_id=”td_block_template_8″ manual_count_instagram=”2743″ manual_count_youtube=”2138″]

website: fugitive.com

That helped, thank you!