Shortcodes not working

Posted in: Newspaper
Post count: 3

Im trying to use some shortcodes but they are not working on any text element. I tried to use the column text as you mentioned in another support ticket but that element doesn’t exist when I search for it. I just have column content and column title. Those shortcodes don’t work.
Please help!

Post count: 27744

Hello,

Please provide more details about the shortcode that you want to use, from what the plugin is and some screenshots.

Thank you!

Post count: 3

I’m using two plugins: Ninja Forms and AdRotate. Both of them are not working on the theme.
I’m sending you screenshots so you can see column text is not an option and that those shortcodes are not working either.
No column text option:
null
—-
AddRotate Shortcode

Shortcodes not working on the page

Post count: 3
Post count: 27744

Hi,

You use the wrong elements, you need to use column text or text with title => https://i.imgur.com/s7xk6wh.png , in text zone => https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB. The shortcode is automatically saved.

Thank you!

Post count: 6

I’m running into the same problem. I tried using column text and text with title and pasted the following into it and it won’t load: [ninja_form id=4]

Is there a better solution?

Post count: 27744

Hello,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

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