Showing following error in single page

Posted in: Newspaper
Post count: 4

Error at rows: 1(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

Post count: 27744

Hello,

Please let me know what php, WordPress and theme versions you have.
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Post count: 4

I purchased the Newspaper theme and activated it on four domains. Since one license covers two domains, I bought an additional Newspaper license from another account for a new domain.

Could you please guide me on how to activate the newly purchased license for this additional domain?

Post count: 27744

Hello,

You can reset your license from Newspaper -> System status and activate them with the new license. Also, after, you need to contact us via email at contact@tagdiv.com and provide the license certificate there to delete the domains from that license.

Thank you!

Post count: 4

Hello Anamaria,

Thank you for your response.

I have one more question—if I delete the domains from the previous license, will it have any impact on my websites? Currently, I have four domains listed under one license, and I have purchased another license using a different account. I need to register my domains under this new license and want to ensure that the transition will not cause any issues.

Looking forward to your clarification.

Post count: 27744

Hello,

No, if you change it, the license will not have an impact on the website, but you need to contact us via email and let us know the licenses and which domains you activated.

Thank you!

Post count: 4

Hello Anamaria,

I have sent you an email regarding which domain to deactivate for now.

Thank you.

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