Sidebar view on Tablet

Posted in: Newspaper
Post count: 186
GusV
#487399
Sep 26, 2023 at 1:46 pm

Hello Support Team,

I have viewed my homepage rarecoins.news on a PC and Mobile and the page looks fine however when viewed on a tablet the sidebar ads that are on the right side shift over to the left when you scroll up, I have taken a snippet here: https://rarecoins.news/wp-content/uploads/2023/09/1-1.jpg

Thanks.
Gus

Post count: 21065
Bettina
#487414
Sep 26, 2023 at 3:27 pm

Hello Gus!

Please check in the tagdiv Composer, tablet viewport: https://www.screencast.com/t/YUVUcyrgh
If there is no issue, then this issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Post count: 186
GusV
#487503
Sep 27, 2023 at 11:38 am

Hello Bettina,

I have tried to view my website http://www.rarecoins.news on quite a few websites like Browstack that show different browsers and devices and the side bar never shows, I have also tried Page Layout size on Page template from Default size to Full size and also 1800px content but none are are working, do not think it`s a plugging issue or cache because the page is not showing correctly on Browstack, can you help.

Thanks.
Gus

Post count: 35449
Calin
#487540
Sep 27, 2023 at 2:10 pm

Hi GusV, I checked the website on chrome and now it looks to be ok – https://i.imgur.com/wK05LnF.png – https://i.imgur.com/83D1PXy.jpg
Thank you!

Post count: 186
GusV
#487559
Sep 27, 2023 at 4:00 pm

Hi Calin,

thanks for the reply, I seem to get the problem with the sidebar on tablet size, can you check it on tablet device size.

Thanks.
Gus

Post count: 186
GusV
#487591
Sep 27, 2023 at 9:05 pm

Hi Support Team,

can someone try to view view my website http://www.rarecoins.news on Tablet device size and let me know if the sidebar is showing.

Thanks.
Gus

Post count: 35449
Calin
#487645
Sep 28, 2023 at 10:48 am

Hello,
Indeed, it looks that this is happening on table only, on desktop it’s ok.
The problem is that for table you edited the width and you set a fix width – https://i.imgur.com/I382SDh.png and most of tablets do not have that size. What you need is to remove that 850px width from table (I think it is set on column in css tab), normally there should be a 75% width – https://i.imgur.com/GslM0Yg.png
Thank you!

Post count: 186
GusV
#487670
Sep 28, 2023 at 1:59 pm

Yes Calin you was right I have cleared the Css settings and sidebar is now visible on tablet.

Thanks.
Gus

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