Hello Support,
My website: http://desinema.com/
I successfully installed the theme and everything was working fine untill yesterday. I have done all the customization and now our site is live.
But, today i see that sidebar is not working at all. I mean, What ever updates or changes i do to the sidebar widget, nothing is getting reflected on the website. It is stuck with the same sidebar settings. I believe this started happening after i installed W3TOTAL cache plugin. I have deleted this plugin now and still not able to use the sidebar.
Can you please look into this issue as soon as possible, since our site is live we don’t want to take any risk and fix it asap.
Kind Regards,
Manu Vasudev
Hi,
Firstly please disable all plugins and check to see if it’s starts working, then enable the plugins one by one so you can check which one it’s causing this.
If this issue is still preset please send an e-mail at contact@tagdiv.com with your wp-admin username and pass so we can check this, also please send a link to this topic or specify your issues details.
Thanks
Hello Lucian,
Thanks for the reply. I Had to de-activate the WP Super cache plugin and got it working now.
Although there are two more issues which i am not able to sort out.
1. On the home page even though i have infinite scroll activated, it is not working properly. As soon as i hit the footer, it does not load more posts. So i have to scroll up and then scroll down again to make the infinite loader working. I have tried deactivating all the plugins, but still it does not seem to work.
2. I would like to change the home page design for mobile view. How do i do this ?
I am sending you the login details through email for you to further investigate on these issues.
Thanks for your help.
Manu
Reply via email!
