Hey guys,
Can you help me? Sidebar widget isn’t working on single post template 12.
I use sidebar widgets and it works normally in the default templates. I’m trying to use it in a single post downloaded through the cloud templates and it gives some weird bug as you can see attached.
The template does not understand that the sidebar should be in the right column, it does not appear when published and applied to the post but when I scroll it down, sidebar overlaps the content of the post.
Any idea how I can solve it?
Hello!
Please check if you have WP Bakery plugin installed and active, then please deactivate it and see the results.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi Bettina, thanks for your response.
After clearing the cache, I can active the plugin again?
Hello!
If the plugin is not causing the issue and it is compatible with our theme, then you can activate it again. I recommend you to deactivate one by one, so you will know which one is causing the issue.
Thank you!
