Single image link not working (AGG)

Hi,

If you use Visual composer for pages, please deactivate the tagDiv composer plugin, from the plugins section. The single images are affected by this composer, it has a different functionality for the single image elements.

Thanks

Hi,

This should not happen if the page was built and edited using a single composer. Either Visual composer or tagDiv composer, not both. From what I see Visual composer was used to create the page.
Deactivating the tagDiv composer plugin should not have any negative effect in this case. It is recommended to deactivate it if Visual composer is used. Single images will not work properly if both are active, these work differently on each composer.

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.

Thanks

Hi,

We will investigate the issue if you could provide the login details by email. We cannot recreate this issue on our side. Placing a single image element on a page using Visual composer and setting a custom link to it works properly in our tests (tagDiv composer plugin disabled)
– https://www.screencast.com/t/HyZoWTFX6h
– https://www.screencast.com/t/pLJGLKqF
So again, please make sure the tagDiv composer plugin is not active
– https://www.screencast.com/t/cjl6FTHdpK

Thanks

Please try this code, enter it in Theme panel->Custom CSS section
– https://www.screencast.com/t/zvrAa6nzGtVP
It should fix the issue with those elements once entered. Maybe clear your cache as well

.vc-hoverbox-wrapper .vc-hoverbox {
width:100%!important;
}
.vc-hoverbox-inner {
min-height:250px!important;
}

Thanks