We add a Single image with theme page builder
We have set the “on click action” to “Open prettyPhoto” but remains to open the image to new browser’s window
The same thing happens also to image gallery.
We have the following settings:
http://192.185.154.34/~makthes/ticket-images/newspaper_ticket_img_02_A.jpg
Thank you.
Best Regards,
Antonis
Hello tessera,
I have tested on my side and everything seems to work as properly. I suppose that this issue comes from your caching plugin. Please try to clear all your caches and test it again. If your problem is still there, please provide more details regarding in which case the error occurs.
Thanks for your message!
Seems to work cause the element with photo isn’t a “Single Image” but text with custom html code!
Please check the second image at second column.
Thanks for your answer…
Best Regards,
Antonis
Hello tessera,
Please provide your website URL so I can inspect it closer and also, please provide more details about your problem in this regard.
Thanks.
SITE URL:
http://192.185.154.34/~makthes/
Hello tessera,
I have checked your website and I saw that your pretty photo is not opened in the correct way. It might be a conflicting plugin. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out this conflict.
Hope this helps and let us know how it goes!
Also, after these tips if you problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can identify you.
Thanks.
