Hi,
First time posting. Have a number of issues relating to my Single Post Template (see links below).
There are unexplained differences between capture 01 (tdb_templates/single-post-template/) and capture 02 which is one of my posts (generic post).
1. Tags/Share has no ‘Related’ above it in Capture 01 as it should be.
2. In Theme Panel under Translations I changed ‘Comment’ to ‘Write your comment here…’. This is reflected in my post but not in my template (capture 02)?
3. Capture 02 (post) does not show the name, email, website, or the box for save my name, email, etc.
I would appreciate your help here with these issues.
Thanks,
John
Is anybody going to answer this before you go away for the weekend? I sure would appreciate it.
Hello,
I’m not sure I fully understand what the issue is.
1. Please check when you edit the post if you can select the block related, if not, then the block comes from another plugin.
2. Please let me know what you use for comments, seems you have the Disqus plugin activated.
3. Please provide a video and let me know what template you imported and a link to you website.
Thank you!
Hi Anamaria,
Love your name. 😉
Here’s what I got for you.
1. The block (if that’s what its called) is ‘Related Posts which I have below in full. Why is it appearing at the top of my capture in a diminished form (says RELATED only with images) in my post but not in the template. Doesn’t seem to have a way to get rid of it either in the tagdiv composer?
2. I’m using single post comments in conjunction with the ReCAPTCHA in WP comments form plugin. When deactivated I see now that the problem goes away, however I need the ReCAPTCHA.
3. My website is demo.johnprince.ca. I used the Single Post Template. Not sure which one as I renamed it? Possibly, either Tech News Pro or Art Blog Pro.
Don’t know how to do the video part?
John
Anamaria,
Just an update. Regarding 1. I deactivated most of my plugins and all of the tagdiv ones with no success. Still have the same problem. However, I may have stumbled onto something that might help you help me. When adding an extra block ‘single post content’ (which is where the problem is) the problem goes away on the new addition. However, after deleting one or the other (single post content block) the problem persists no matter which block I delete. Knowing this, I hope this helps you somehow.
Hi,
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can easily investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
What happened to Anamaria? I’ve been trying since last Friday to get some help here without any success, just a lot of runaround. This time difference is another pain too. Ok.I’ve sent the email. Hopefully, you finally have all you need to help me here.