Site broken

Posted in: Newspaper
Post count: 4

Hi,

so, all morning I tried to fix the problem, but with no success. I manually edit and save YouTube embed codes, every time after I upload new YT video. So, I put it at the end of my article. Evertything was working fine. But now, after I clicked “save” through tagDiv Composer, it gave me some kind of error. When I clicked the article, my ads were missing, along with bottom part of the page (tags, related articles etc.). Also, my WordPress upper admin bar and editability function was missing, it was active only on the main (front) page. I tried do update, even manually change the files and plugins, but nothing. Now I have couple of versions of plugins etc.

I have this error, also lost the site logo. Can you please help? 🙂

[tdb_header_logo align_vert=”content-vert-center” align_horiz=”content-horiz-center” image_width=”eyJwb3J0cmFpdCI6IjIyMCIsImFsbCI6IjI3MiJ9″ media_size_image_height=”180″ media_size_image_width=”544″ tdc_css=”eyJhbGwiOnsiZGlzcGxheSI6IiJ9fQ==” tagline_align_vert=”content-vert-center” show_svg=””]

[tdb_header_menu main_sub_tdicon=”td-icon-down” sub_tdicon=”td-icon-right-arrow” mm_align_horiz=”content-horiz-center” modules_on_row_regular=”20%” modules_on_row_cats=”25%” image_size=”td_218x150″ modules_category=”image” show_excerpt=”none” show_com=”none” show_date=”” show_author=”none” mm_sub_align_horiz=”content-horiz-right” mm_elem_align_horiz=”content-horiz-right” inline=”yes” menu_id=”26″ mm_align_screen=”” f_elem_font_family=”file_2″ f_elem_font_size=”eyJwb3J0cmFpdCI6IjExIiwiYWxsIjoiMTUifQ==” mm_width=”1300″ mm_subcats_bg=”#ffffff” mm_elem_border_a=”0 1px 0 0″ mm_elem_padd=”eyJhbGwiOiIycHggMjJweCIsInBvcnRyYWl0IjoiMCAxNHB4In0=” mm_sub_padd=”eyJhbGwiOiIxNnB4IDAiLCJwb3J0cmFpdCI6IjE0cHggMCJ9″ f_title_font_size=”eyJhbGwiOiIxNiIsImxhbmRzY2FwZSI6IjE0IiwicG9ydHJhaXQiOiIxMyJ9″ f_title_font_line_height=”1.2″ art_title=”3px 0″ f_mm_sub_font_size=”eyJwb3J0cmFpdCI6IjExIn0=” mm_child_cats=”10″ mm_elem_border=”0 1px 0 0″ mm_height=”eyJhbGwiOiIzNDUiLCJsYW5kc2NhcGUiOiIzMDAiLCJwb3J0cmFpdCI6IjI0MCJ9″ mm_sub_width=”eyJsYW5kc2NhcGUiOiIxNjAiLCJwb3J0cmFpdCI6IjE0MCJ9″ mm_padd=”eyJwb3J0cmFpdCI6IjE0In0=” modules_gap=”eyJwb3J0cmFpdCI6IjE0In0=” elem_padd=”eyJwb3J0cmFpdCI6IjAgMTJweCJ9″ f_elem_font_line_height=”eyJwb3J0cmFpdCI6IjQ4cHgifQ==” video_icon=”eyJwb3J0cmFpdCI6IjI0In0=” all_modules_space=”26″ tds_menu_sub_active=”tds_menu_sub_active1″ tds_menu_sub_active2-line_color=”” tdc_css=”eyJhbGwiOnsiZGlzcGxheSI6IiJ9fQ==” f_vid_time_font_family=”file_1″ f_title_font_family=”file_1″ f_cat_font_family=”file_1″ f_meta_font_family=”file_1″ f_ex_font_family=”file_1″ f_mm_sub_font_family=”file_1″ f_sub_elem_font_family=”file_1″ f_sub_elem_font_size=”16″ show_pagination=”disabled” f_elem_font_weight=”400″][tdb_header_search inline=”yes” toggle_txt_pos=”after” form_align=”content-horiz-right” results_msg_align=”content-horiz-center” image_floated=”float_left” image_width=”30″ image_size=”td_218x150″ show_cat=”none” show_btn=”none” show_date=”” show_review=”” show_com=”none” show_excerpt=”none” show_author=”none” art_title=”0 0 2px 0″ all_modules_space=”20″ tdicon=”td-icon-magnifier-big-rounded” icon_size=”eyJhbGwiOiIyMCIsInBvcnRyYWl0IjoiMTgifQ==” tdc_css=”eyJhbGwiOnsiZGlzcGxheSI6IiJ9LCJwb3J0cmFpdCI6eyJtYXJnaW4tdG9wIjoiMSIsImRpc3BsYXkiOiIifSwicG9ydHJhaXRfbWF4X3dpZHRoIjoxMDE4LCJwb3J0cmFpdF9taW5fd2lkdGgiOjc2OH0=” modules_on_row=”eyJhbGwiOiI1MCUiLCJwb3J0cmFpdCI6IjUwJSIsImxhbmRzY2FwZSI6IjUwJSJ9″ meta_info_horiz=”content-horiz-left” form_width=”600″ input_border=”0 0 1px 0″ modules_divider=”” form_padding=”eyJwb3J0cmFpdCI6IjIwcHggMjBweCAyMHB4IiwiYWxsIjoiMzBweCJ9″ arrow_color=”#ffffff” btn_bg_h=”rgba(0,0,0,0)” btn_tdicon=”td-icon-menu-right” btn_icon_pos=”after” btn_icon_size=”7″ btn_icon_space=”8″ f_title_font_family=”file_1″ f_cat_font_family=”file_1″ f_cat_font_transform=”uppercase” f_title_font_weight=”” f_title_font_transform=”” f_title_font_size=”13″ title_txt_hover=”#4db2ec” results_limit=”6″ float_block=”yes” icon_color=”#000000″ results_border=”0 0 1px 0″ f_title_font_line_height=”1.4″ btn_color=”#000000″ btn_color_h=”#4db2ec” all_underline_color=”” results_msg_color_h=”#4db2ec” image_height=”100″ meta_padding=”3px 0 0 16px” modules_gap=”20″ mc1_tl=”12″ f_meta_font_weight=”” h_effect=”” results_msg_padding=”10px 0″ f_results_msg_font_style=”normal” video_icon=”24″ modules_divider_color=”” modules_border_color=”” btn_padding=”0″ form_border=”0″ form_shadow_shadow_offset_vertical=”3″ results_padding=”0 30px 30px” btn_bg=”rgba(0,0,0,0)” icon_padding=”eyJhbGwiOjIuNCwicG9ydHJhaXQiOiIyLjYifQ==” btn_text=”PretraĹľi” f_toggle_txt_font_family=”file_1″ f_input_font_family=”file_1″ f_placeholder_font_family=”file_1″ f_btn_font_family=”file_1″ f_results_msg_font_family=”file_1″ f_meta_font_family=”file_1″ f_ex_font_family=”file_1″ f_sec_title_font_family=”file_1″ f_tax_title_font_family=”file_1″ f_vid_time_font_family=”file_1″]

Post count: 27744

Hello,

Please make sure that you have the plugins installed, like tagdiv Composer and tagdiv Cloud Library. Also, please revert the changes that you made in the theme files because it is not recommended.

Thank you!

Post count: 4

I had the plugins installed, but now I’m getting this message

“Plugins disabled automatically

The following plugins were disabled because they are incompatible with this version of Newspaper
For update please check the plugins section:”

But plugins that are “disabled” are not showing, meaning – instead of plugins that are “incompatible”, I only get dot, with no named plugins that are incompatible. This could be more serious issue I’m affraid, is there an option for someone to enter my site through the admin panel, please? Because there are couple of old version of plugins etc., it’s not straightforward I’m affraid…

  • This reply was modified 1 year by Jaryan.
  • This reply was modified 1 year by Jaryan.
Post count: 27744

Hello,

Did you delete the plugins and after installing them from Newspaper -> plugins?

Thank you!

Post count: 4

I’ve manually installed the plugins through FTP, but the Newspaper admin panel failed to recognize them. I tried to installed them then through the panel, but I got this “An error occurred and we could not finish the process.Please manually update the plugins.”

Post count: 27744

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Post count: 4

Thank you very much. Trust me, I tried everything and wouldn’t bother you if I had any other choice. :-/

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