Hi,
I just realized that our news portal is shown perfectly on Chrome and Safari but it is broken in Firefox.
I use Newspaper version 8.0.
I also made a clone of this website for testing reasons and the same problem occurs with it too.
Here is my live website and here is the clone.
Could you, please, check it out and let us know if there is a fix?
Thank you in advance.
Hi,
Indeed the website seems to not function correctly on Firefox. I see that the Firefox browser is not loading some resources because they are not trusted
– https://www.screencast.com/t/G1v4pdrX6plV
Most of the issues seem to be with images. You could try a fresh theme install on the cloned website, remove all plugins except theme plugins, deactivate the child theme as well. Check if this has any effect.
Ultimately try installing the latest theme version on the cloned website, and check results with that.
Thanks
Hi Simion,
Thank you for your immediate reply.
Indeed, I see what do you mean but these images were always a “problem” meaning that they come from non-HTTPS sources. However, we never faced any kind of problem.
Last night, the website was absolutely perfect. Not a problem at all.
And today… This happens…
Also, the layout is broken in wp-admin area.
In any case, I am restoring the clone to a previous version. If the problem insists, I am going to disable all plugins and see what I can find.
Hi Simion,
Unfortunately, no luck.
Even the clone doesn’t seem to work on Firefox.
I also disabled all plugins except Tagdiv Composer and Tagdiv Social Counter. No luck…
Even if the problem is the late theme version, I can’t accept that I can’t even log in via wp-admin in Firefox and, even if I do, the layout is a mess in admin area too.
Would you like to send you the credentials to have a look, please? Please????????
P.S. It seems that the problem relies mainly on images. They don’t show up or they show up distorted.
I confirm this problem on my site too after FireFox minor update release 59.0.3
Before FireFox 59.0.3 everything was ok.
For me the live website is displaying perfectly now with Firefox, no errors whatsoever
– https://www.screencast.com/t/K0sREXHWC8NO
– https://www.screencast.com/t/tmY912trs
However the test website is still broken. The images seem non existent
– https://www.screencast.com/t/yPHLw5Z8Ts
Following the image link leads to a 404 page
– https://www.screencast.com/t/4MfzSFzzO7nn
The main website issue seem to be fixed, maybe you did something to fix it?
Hi Simion,
I confirm that our website is perfect in Firefox 59.0.3
No, I did nothing to fix it and this is the strange part. I just woke up in the morning, opened the website and everything was fine.
My Firefox version is still 59.0.3
However, I have video cast which shows the problem we faced yesterday.
I don’t know what to say… Bad karma, maybe?
In any case, as a developer, I have to update the theme to the latest version.
I have made many customizations in WordPress “Add Custom CSS”.
However, when I updated the theme and pasted my CSS, the layout seems to recognize my CSS on same parts and ignores it to other.
I investigated further the case and I saw that you have change or added CSS classes.
So, my Custom CSS, even if it is pasted as it was, doesn’t work and I have to make the changes again.
This is a little bit frustrating since every time I will update the theme I would have to make many modifications to my CSS. And we are talking about 5000 lines of custom CSS… So, do you have any idea what should I do with this issue?
Thanks in advance.
Indeed, some elements of the theme might be subject to change after an update. So is the theme stylesheet file. Custom code that worked previously may not work anymore, it will have to be examined and modified. There would be no solution for that.
You could keep a test site and first update the theme there, check what happens and make modifications to the code used if needed. The old code may simply not apply anymore.
This may be the case with having a child theme as well, where you modify a file. That file may be changed and the child theme modifications could cause problems.
