Our website dies immediately when we activate the theme. I download again from themeforest. I downgraded to the previous WP. I closed all plugin (except the ones the theme required). I deactivate the child theme. Nothing.
The moment the theme is activated all the front-end dies with no error log. It kills the php-fcgi-starter and the php as a whole. With all other themes the site works fine.
We need to find a solution as soon as possible.
Thanks
I don’t work here; but did you try disabling any caching, other plugins; and enable the TagDiv td-composer plugin? I usually ftp the composer plugin manually vs activating from theme. Not sure that helps, but just some user feedback.
Thanks I have disabled all other plugins. Did not help
Hi Sociality,
For the problem you are facing please contact us via email and please provide temporary access to wp-admin and cPanel. We’ll try to check the situation as soon as possible.
Thank you!
I have already done so
