Site disappeared

Posted in: Newspaper
Post count: 3

Hello,
I made the template installation correctly, built the site to my measure, and the next day, when I enter the site, he disappeared. Also disappeared the issue management tool in the sidebar WordPress administration.
When I change to another theme, the site appears again. Why? Any problema with Newspapper template?
Thanks

Post count: 22421

Hello,

The theme will not remove any content from your site unless you edited the dummy data and then switched demos.
it will also remove the content of the sidebar if you use any special characters in the sidebar names. Wehen you create sidebars please only use standard symbols no special characters or language specific symbols.
If the issues are still there, please disable all plugins except visual composer, clear cache and rest cdn files. Then check again.

Let us know if you still have trouble with this.
Thank you!

Post count: 3

I’ve tried, does not work. The page does not appear, or the theme of the administration in the sidebar. Is weird.
My site: noticiasdeaguiar.pt

Post count: 22421

Hello,
You do not even have our theme installed on your site. you use the enigma theme. Are you certain you provided the correct site?
Thank you!

Post count: 3

Hello,

I have the enigma theme instaled because Newspaper 7 cause “White Screen of Death” on my website.
I check the version of PHP, I clean the cache and nothing, the screen still white…
I don’t know what to do.

Thanks

Post count: 22421

Hello,
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate why this happens Please provide ftp access as well as a link to this topic so we can identify you.
Thank you!

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