Site Down/Server Config Issue Need Help ASAP

Posted in: Newspaper
Post count: 1

I have just upgraded my hosting plan last night to migrate from a shared Pro plan with BlueHost to a VPS Enhanced Plan. After the migration the site will only pull up a blank white screen. After speaking with the hosting company, we disabled the Newspaper theme, and enabled a default theme just so I could get to the backend of wordpress. I tried deleting the theme altogether so that I could reinstall it. That did not work, right after I installed it I got the same blank white screen.

The site was working fine before migrating it, now it doesn’t. They need me to find out what the exact Server Requirements are needed for this theme to work properly. I am in need of getting this issue resolve ASAP as my site is pretty much crippled right now.

The site works fine with the default theme 2012, but obviously is a jumbled mess because of the code and shortcode used for this theme specifically.

PLEASE Help me so I can get my beautiful site back up and running!
thanks
Kent

Post count: 3

Hi,

Since you now have no clue why it doesn’t work, I think you need to first enable the debug mode in WordPress. Under the webroot folder, look for the following line in the wp-config.php file:
define('WP_DEBUG', false);

Change false to true and save the file:
define('WP_DEBUG', true);

This makes WordPress output error message that can help debug your website.

  • This reply was modified 12 years by tintimes.
  • This reply was modified 12 years by tintimes.
Post count: 3343

Hello,
I think this is from memory limit, please add this code in wp-config.php file and see if work.

define('WP_MEMORY_LIMIT', '96M');

Thanks for the message!

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