Hi,
My website bottobotto.com is loading in mobile version when opened from PC. I came to know that this generally happens due to issue in cache file. I am using cloudways and it has Varnish cache which I have kept disabled. And as per your instructions in other threads I have installed WP Super Cache, with all the settings mentioned in the KB article. That leads to site being inaccessible. What can be done to resolve the issue?
Hello,
WP Super Cache is tested with the theme, that is why we recommend it.
Also, you can use another plugin for cache that has a cache option for mobile.
Thank you!
That does not solve my problem. You can take the site details and check it, it’s not working.
Hi @bottobotto,
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.
Thanks!
I have mailed you the details. Please let me know if anything more is required!
