Hi there,
Have a really strange error with the theme.
I’m on the latest version of the Newspaper template.
I wanted to ask…if I try and use my Instagram account /misskay.tv it does not pull through.
However, any other account it seems to work. I have not changed anything on my account so I am confused why this is happening.
Anyone else had this problem?
Hi,
You must be referring to the social counter, I see the Instagram widget works on your website. I tried your ID, seems to work for me
– https://www.screencast.com/t/5qnRt0rG
I see there is a “#” in your social counter after the ID, clicking on the social counter link leads to this nonexistent page
– https://www.instagram.com/https://www.instagram.com/misskay.tv/#
Edit and remove that from the counter if you entered it by mistake, leave only the ID.
Thanks
Hi Simion,
Thanks for this. The error seems to have come back again. This time only some of the photos are showing on my site:
Do you know how I can fix this please?
Also, I need to include the same Instagram part on my posts too, how can I do this please?
Thanks
MissKay
Hi,
Please try this, deactivate all your plugins as a quick test, leave only theme plugins active. Clear the cache again and check if this solves the problem.
If there is still a problem, send us an email at contact@tagdiv.com with admin login, so we can take a look at it.
Thanks
@viniciusyamada Please send us an email as mentioned above and we will check. I made multiple tests on my end with various Ids and they all seem to work
– http://prntscr.com/lwd1w1
