Site not pulling in Instagram in side and in footer

Posted in: Newspaper
Post count: 16

Hi there,
Have a really strange error with the theme.
I’m on the latest version of the Newspaper template.
I wanted to ask…if I try and use my Instagram account /misskay.tv it does not pull through.
However, any other account it seems to work. I have not changed anything on my account so I am confused why this is happening.

Anyone else had this problem?

Post count: 20685

Hi,

You must be referring to the social counter, I see the Instagram widget works on your website. I tried your ID, seems to work for me
https://www.screencast.com/t/5qnRt0rG
I see there is a “#” in your social counter after the ID, clicking on the social counter link leads to this nonexistent page
https://www.instagram.com/https://www.instagram.com/misskay.tv/#
Edit and remove that from the counter if you entered it by mistake, leave only the ID.

Thanks

Post count: 16

Hi Simion,

Thanks for this. The error seems to have come back again. This time only some of the photos are showing on my site:

http://misskay.tv/

Do you know how I can fix this please?

Also, I need to include the same Instagram part on my posts too, how can I do this please?

Thanks

MissKay

Post count: 20685

Hi,

I see the problem, some of the images are not loading it seems. In the footer the images are displayed.

Try to access the super cache settings in the WordPress dashboard and clear the cache. Then check if the images appear.

Thanks

Post count: 16

Hi Simion,

Tried this, nothing has changed.
Any advice?

Thanks

Post count: 20685

Hi,

Please try this, deactivate all your plugins as a quick test, leave only theme plugins active. Clear the cache again and check if this solves the problem.

If there is still a problem, send us an email at contact@tagdiv.com with admin login, so we can take a look at it.

Thanks

Post count: 100

The same problem here 🙁
http://www.gay.blog.br

Post count: 20685

@viniciusyamada Please send us an email as mentioned above and we will check. I made multiple tests on my end with various Ids and they all seem to work
http://prntscr.com/lwd1w1

Post count: 16

Hi Simion C.,

Just sent an email to contact@tagdiv.com

Thanks,

Dean

Post count: 100

Thanks for helping me.

Here: https://ibb.co/KVzpzj0

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