When accessing my site, ourtravelcafe.com, using a mobile phone, the site is not responsive. Instead, users on Android see my 2-column desktop format page.
Today, I confirmed deletion of the Mobile and Amp plug-ins. Then, I set up a new mobile home page following detailed instructions provided in support:
(Support Content.
I double checked the new mobile template and confirmed each element was set in the ROW tab for a SINGLE setting.
I also confirmed on my WordPress PAGES view that the new Mobile page is identified as a mobile template and it has a “published” status.
Still, when I access on my Android device, the two-column desktop format appears.
Hello!
Make sure you assigned the mobile page correctly: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ . Also, please ensure no caching issue interferes with how your website is displayed on mobile.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
We’ll check and try to help you as soon as possible!
Thank you!
