site not work without update.

Posted in: Newspaper
Post count: 3

Hello, if i don’t do the theme update in time my website is not working.
Some sections are not visibles.
I need to update my site to make it work. However, I’m not in front of my site at the moment. So it may be broken for 10 days.
Why is it that when a theme update is due, the theme no longer works… This is really annoying. I have 3 Newspaper licences and it’s the same on all 3…

Can you help me for this issue please ?

Post count: 27744

Hello,

Please tell me the process you followed to perform the theme update. Normally, issues like the one you mentioned should not occur, except if, during the update, the other extra plugins were not deactivated and interfered with the update process. Also, what errors are you currently experiencing on the site? Please provide us with more details, including screenshots and a link to the site.

Thank you!

Post count: 3

Hello, there is no error, just an css issue. when a update arrived, i don’t know why, css crashed.

Post count: 27744

Hi,

Please provide the link to your website and some screenshots.

Thank you!

Post count: 3

Sorry but you don’t understand what i mean. SO i will uninstall theme and i finish with it. It’s not your fault. Have a nice day.

Post count: 27744

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?
But please let me know if you have any issues related to CSS

Thank you!

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