Hi everyone,
I recently updated my website from version 11.5 to the latest version. After the update, the site takes an extremely long time to load and eventually shows a 505 error. If I deactivate the Cloud Library plugin, the site loads normally, but the layout and content (may be not complete content) display incorrectly.
Has anyone experienced this issue or know what might be causing it?
Hi,
Did you perform a clean update? Please make sure that the theme and theme plugins were not overwritten or replaced. Also, check whether you’re using a child theme—if you are, please disable it temporarily and run a test.
Regarding the tagDiv Cloud Library, you can install Query Monitor to identify which request is causing the issue. It’s usually related to an element that was updated, especially since the problem appeared after the theme update.
Thank you!
