Skype preview is showing old website logo

Posted in: Newspaper
Post count: 200

Hi there,

after I installed the Newspaper theme I uploaded the new website logo in all sizes and everywhere, as recommended.

I use the Yoast SEO plugin and all fields for logo are filled with the urls with the correct logo image.

However when I paste a link into skype, the preview shows the old logo. Can you help with this, am I missing something?

Thank you for your time in advance!

Best,
A

Post count: 23312

Hello DaveS,

Do you have cleared all your caches before testing this? If not, try to do this and check again and see the results. Also, if the problem is still there, please ensure that you have right setup your logo and favicon from Theme panel section, like this -> https://www.screencast.com/t/Am52fHPkP

Hope this helps!

Thanks for your understanding!

Post count: 200

Hi Catalin,

Thanks for the reply. I don’t use any caching system on the website. When I send a post link via skype, the new logo appears correctly, but when I send the home page’s url, the old logo appears. Please see here: https://www.dropbox.com/s/alrufcfxl9i7qtm/Untitled2.png The first one is the home page, the second is a post link.

All fields in the theme admin section are filled correctly.

Post count: 23312

Hello DaveS,

Unfortunately, the theme has not been tested for Skype sharing, sorry! Most likely, it is needed to make some additional customziations. In the future, our developers will investigate this regard, and if will be easy to fix this, we will consider to add it in the coming updates.

Thanks for the message and yours understanding!

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