I have assigned a slide (Home Mega Slider) but it is not appearing on the Mobile view. All the settings seem ok.
Any help appreciated! Thanks
Hi,
If you want the element to be displayed in the header, then you need to set it on both desktop and mobile viewports because there are 2 different headers used for each viewport in part. If it should not be in the header zone, then just drag the element in the content zone from header zone – https://i.imgur.com/RHckgW6.png
Thank you!
Hi,
Hopefully you can help me.
My site isn’t working on mobile devices.
I just want the desktop version to appear on mobiles, but the site isn’t loading properly on mobile devices – it freezes.
Can you let me know how to fix this?
Thanks
Colin
Hi,
Please check now, it should be use the mobile theme only on amp and I also disabled the amp redirect from mobile to amp – https://i.imgur.com/zIAZqu6.png
Thank you!
Hi,
This hasn’t resolved the issue.
When I look at the site on my mobile phone, it first appears ok, but when scrolling down most of the site is a white screen, then it freezes.
Can you check that?
Thanks
Colin
Hi,
This issue is usually caused by interference from an extra or untested plugin.
To troubleshoot, please follow these steps:
Run a test using only the tested plugins shown in this screenshot: ttps://i.imgur.com/kSSLQjA.png
If the issue persists, try running the test again using only the tagDiv plugins.
In most cases, the problem is resolved after disabling the untested plugin. To identify which plugin is causing the issue, re-enable the plugins one by one, checking your website after each activation.
Thank you!
Hi
I have disabled all plugins.
It seemed to work ok on mobile, but the first plugin I re-activated was Tagdiv Composer – this has broken the mobile version of the site.
Can you check – all other plugins are deactivated.
Thanks
Colin
The error on the mobile version is when you scroll down the page towards the bottom of the homepage.
Hi,
Please check it now. The problem has been caused by the slider that has been set in the header section. It was necessary to create a different header without that slider to resolve the problem.
Thank you!
Hi Calin,
Ok – thanks for sorting this – great work & very much appreciated!
Regards,
Colin
