Slider gallery on mobile is not working… It works on desktop, but on mobile, I just see one photo and can´t click on arrow to change it to other photos. If I click on the photo, it just open the photo. Weird thing is that on preview it works perfect. But then on the phone same problem – it don´t work. Is there any manual how to solve this problem?
Hello!
Please provide me a link of your website so I can investigate your problem and help you.
Thank you!
I have the same problem!
https://www.spettacolo.eu/we-are-who-we-are-teaser-trailer/
(or check the word “photogallery” on site)
On PC it goes, on mobile phone no (as said, just the first photo). I have a Samsung Note 10+ 5G with Chrome browser (but the same result on Samsung internet browser)
Hello @RaroZero!
I checked your website and it seems your gallery slider is displayed, but it is not working on mobile.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
