Slider not showing when with Ken Burns effect

Posted in: Newspaper
Post count: 22

Hi,

I have created a Single Post template, with a Revolution Slider Module just below the header. I then edit the template with the slider and input the slider name in the slider block, and it works perfectly.

However, when I apply the “Ken Burns” effect via the RevSlider interface, the individual slide that has the effect shows blank on the post. The same individual slide will show correctly, with the Ken Burns effect, on the template if I choose to see it via the Cloud Template.
It is just on the post itself that it will appear blank. I can even remove the effect from one single slide and it will start showing, and then apply the effect to another one, and only that individual alide will show blank.

Looks like a glitch between the Posts and the Sliders.

Post count: 22

(I just checked the other sliders, in other posts – same thing. They all work fine as long as I don’t use the Ken Burns effect in Slider Revolution.)

Post count: 22

Another piece of information: if I simply embed the slider in the post itself (with the shortcode), no matter which template I use, the slider will not show slides that have the Ken Burns effect.

Post count: 18283

Hello !

Unfortunately this is an uncommon issue, We need to investigate and see what can we do on it, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 22

Hello Vlad,
Thank you, I took a little while to set up the test website for you. I am writing right now to the email provided.

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