Hi Support,
Our slideshow used to work normally but for some reason now has stopped and only show the first image – the rest are not displaying (when in public mode, but if you are in logging mode…everything works fine).
Here is the video showing the issue:
https://drive.google.com/file/d/1GVMrQWj9gh5ppMozdOHjlDNf3b6TTyBv/view?usp=sharing
Can you please assist?
Hi,
If the problem appears only when you are not logged in, then it is related to a cache plugin or optimize plugin that is minify the javascript or css.
I will recommend to check the settings from those plugins to find out the option that is causing the problem.
Thank you!
Can someone respond to this inquiry please and let me know what you need to get it resolved?
Disregard my last message, i just refreshed and saw that you have responded already
Hi,
Please let me know if you manage to resolve the problem!
Thank you!
Not successful, do you have anyone in your team who can look into this for us?
Yes, you can contact us via email at contact@tagdiv.com and provide a temporary wp-admin access. Also provide a screen record with the problem you have. We’ll check it as soon as possible.
Thank you!
