I just updated so I’m on the most recent version of everything, and some of my smart lists are still having the issue where text below a photo will not show up..
examples:
there’s about 5-6 sentences below each image that are written in the text editor but not showing up live anymore. They used to, and now not.
This is happening with ALL my smart lists, regardless of what type (2,4,6 etc)
I need to get this fixed ASAP since I use the Smart List feature for a lot of paid work that is now defunct.
Any help would be appreciated.
Hello all,
First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. It is possible that your untested plugins if you are using something like that, can interact with the smart list code and cause a lot of unknown issues because all of these features are too complex and has a more sensible code which offers to the theme a behavior vulnerable.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Provide the link to this topic so wee can easily identify you.
Thanks.
So I believe the issue is the plugin jQuery Pin It Button For Images, I deactivated it and the text showed up. With all other plugins de-activated and that one activated, the text went missing. That’s a pretty widely used plugin and one of the most trusted for Pinterest integration, so I’m wondering if there’s a setting workaround for this or I’m going to have to use a completely different plugin for compatibility? Up until last month everything worked smoothly (and I’ve been using this plugin since the beginning of my website) so I’m not sure what has changed?
Hello slashedbeauty,
If you have followed my advice and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.
Thanks for the message!