Smart sidebar gone after update

Posted in: Newspaper
Post count: 4

Hey guys,

I did theme update from 6.4 to 6.7. Everything went perfect, but only thing which changed is that my smart sidebar is not working anymore. I got this in my visual editor in place: td-ss-row. But still have no idea why it is not working anymore..

Thanks!

Tomas

Post count: 45

I have the version Version: 6.6.5. But today, when adding a smart sidebar on a page, I found that did not work. I came to the forum and found this problem in common. My URL with problem is this: http://www.clickcamboriu.com.br/clicks/

Post count: 23312

Hello @lineaprimero and @pedropapito,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I suspect this issue come from untested plugins which can interfere with the new latest updated and which could cause some js errors in the theme and get these issues.

Hope this helps and let us know how it goes!

Thank you for the message!

Post count: 6

I’m also having this problem, but disabling all plugins didn’t resolve the issue:
http://www.padtronix.com/klio-digital-art-frame/

Post count: 6

I figured it out. For some reason, something set a few of my category sidebars to the td_demo_category sidebar in Theme Panel.

Not sure why that happened.

Post count: 23312

Hello citizenchan,

Probably is a matter of cache memory. Please notice that this kind of feature is too sensible and in most cases this will be damaged if you are using untested plugins.

Thank you for the message!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.