smartsidebar notwork at versei 3.1 ?

Posted in: Newsmag
Post count: 34

smartsidebar notwork at versei 3.1 ?

Post count: 6535

Hi

I’ve tested smart sidebar on my side using V 3.1 of Newsmag and works fine. Please make sure that you setup the sidebar according with our documentation: https://forum.tagdiv.com/newsmag-smart-sidebar/ also try to deactivate all plugins except Visual Composer, clear all caches then test the site again.

Let me know how it goes and if the problem persist please provide your site url so I can have a closer look.
Thanks!

Post count: 34

I have done disable all plugins except visual compesor and already clear cache and in accordance with the instructions https://forum.tagdiv.com/newsmag-smart-sidebar/ but remains the same no change

Please help

Post count: 6535

Hi

Please provide your site url so I can have a closer look at this issue and get back to you with a more accurate answer.

Thanks!

Post count: 34
Post count: 6535

Hi

I’ve checked your site and font a js error in browser’s console: http://screencast.com/t/MvroKUQpR This error is related with theme’s js and might affect the smart sidebar. If made any changes in theme’s files try to revert them then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

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