Smooth Scroll isn't Working!

Posted in: Newsmag
Post count: 341

I’ve turned smooth scroll on in theme panel but it doesn’t seems to be working. I am expecting a smooth scrolling like Newspaper theme.

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Example link ?
Did you check error console (F12) in Chrome, etc., for java errors?

Post count: 341

Hi Chris, nothing in the console. 🙂
http://www.amuzly.com

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Hi

I’ve checked your site and found this error: http://screencast.com/t/I4wpSildj please try to disable all plugins except Visual Composer, and test again.

Thanks.

Post count: 341

Still same!

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Hi,

It seems to me that the smooth scroll functionality dose work on your site also and it dose work on your site. You can check the newsmag demo: http://demo.tagdiv.com/newsmag/ and yours to compare this as on our demo site the smooth scroll feature is disabled.
There are some differences between newspaper 6 and newsmag coding for it however the smooth scroll work fine on both themes.

Thanks for the message!

Post count: 341

But the scroll speed is same in both my site and your demo.
In Newspaper theme the scroll use to be smooth and a bit slow.
That is called smooth scroll, right?
But you see that’s not on my site and not on yours.

Post count: 6600

Hi,

From my test the smooth scroll is enable and works on your site compared to our demo which doesn’t have the smooth scroll enabled.
I suggest you make sure you empty all your caches if you don’t have the same result and test again.

Thanks for the message!

Post count: 341

Okay just tell me one thing. Is smooth scroll in newsmag theme the same that used to be in newspaper?
If yes, it’s not working. I checked in different browsers and even different devices.

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Hi,

Yes, the coding is the same for both themes. The smooth scrolling is meant to work on browsers that don’t have smooth scrolling like chrome/IE 10/11 in the old version of newspaper and now the smooth scrolling feature is only set to work on chrome.
Please provide details like where is it not working, what version of browser and what dose not work well.

Thanks

Post count: 341

It’s not working in Chrome version 43.0.2357.130 m.
I mean the scrolling is not smooth and slow, it’s the same when turned off and on.
Comparing to newspaper theme, it can guarantee it’s off.

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Hi,

Thanks we’ll test this and get back with an answer as soon as possible.

Thanks for the message!

Post count: 341

Okay thanks.

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No Update? 😉
I’ve checked many sites on this forum and so far none of them have smooth scrolling!

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Hi,

Please provide you admin login details so we can have a closer look at your site and also include a link to this tread.
Use contact@tagdiv.com to send you admin login details.

Thanks

Post count: 341

Okay will contact soon. 🙂

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I want to disable smooth scrolling, how can I do?

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Hi

You can disable it from theme panel > template setting: http://screencast.com/t/n7FzS8vgDq
Thanks!

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