Social Counter: 0 Fans

Posted in: Newspaper
Post count: 36
ArgBursatil
#117005
Jun 6, 2016 at 4:05 pm

Hi, I updated the theme and plugins (Revolution Slider – Js Composer – Social-Counter) to the latest version. Later I clear all cache and also CDN cache. Then clear browser cache. In any case Facebook Social counter shows 0 FANS.
I don’t know if Facebook App refers to my personal Facebook account (0 Fans) or to my site page (348+ Fans). It should be mi site page with 348+ Fans.
In Social Counter Settings I entered my Site Page for Facebook id: argentinabursatil
Also entered Facebook App Id, Facebook Security Key and Facebook Access Token.

Hope you can help me.

Thank You!

Post count: 1
Valdemar
#117022
Jun 6, 2016 at 4:53 pm

Arg, I’m having the same issues. I did everything since creating a APP API on Devs area, to inserting my ID and Token. Tryed every possible option and Facebook it’s still “0”.

Post count: 36
ArgBursatil
#117035
Jun 6, 2016 at 5:57 pm

Solved. I don’t know how but Facebook fans counter it’s now working. Maybe it takes some time to App to connect.

Post count: 23312
Catalin
#117122
Jun 7, 2016 at 9:53 am

Hello ArgBursatil,

Please notice that the facebook counter is not live and it takes a while until initializes. Also, please notice that it could be a caching problem. Always, please try to clear all your caches and check the results.

Thanks for your understanding!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.