Hello, I Facing problem regarding facebook on the social counter. I put facebook id, facebook app id, access token code, security key in social counter. but at the end, it does not how many followers I have on the facebook. I briefly follow your tutorial but I could n’t get it. please guide me regarding or suggest me some alternative.
Hi,
Please make sure you are using the social counter plugin from the latest theme package. Configure the counter using this guide – https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ follow the steps mentioned and enter the data that is required.
After successfully setting it up, please clear any caching installed. Also make sure your Facebook page is not private, it has to be public in order for the counter to work. It is worth mentioning that there could be some delay for the data to synchronize.
If you have tried these suggestions with no result, please provide a link to your website so we can inspect it.
Thanks
